Privacy Policy

HomePrivacy Policy

PRIVACY POLICY

  1. INTRODUCTION

Welcome to Tapovana Life Space Private Limited. This comprehensive Privacy Policy outlines our commitment to protecting your privacy and details how we collect, use, disclose, and safeguard your personal information when you engage with our website www.tapovanalife.com and utilize the diverse services offered by Tapovana Life Space Private Limited, including but not limited to Yoga, Spa & Salon, Art Classes, Heritage Furniture Shopping, Ayurveda Treatments, and various other wellness and lifestyle services (collectively, the “Services”).

  1. INFORMATION WE COLLECT

2.1 Personal Information

We may collect a variety of personal information from you, including:

  • Name
  • Contact information (email address, phone number)
  • Address
  • Date of birth
  • Payment information (for transactions)

2.2 Information You Provide

Additionally, we may collect information that you voluntarily provide to us, such as messages, feedback, and any other content submitted through our website or other communication channels.

2.3 Sensitive Information

In the course of providing specialized services, we may collect sensitive information related to your health and well-being, particularly for services like Yoga and Ayurveda Treatments. Rest assured, we handle such information with the utmost confidentiality and in compliance with relevant privacy laws.

2.4 Usage Data

We automatically collect information about your use of our Services, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Interaction with our website and services
  1. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • Providing and maintaining our Services
  • Personalizing your experience
  • Processing transactions and managing appointments
  • Sending promotional materials, newsletters, and relevant communications
  • Improving and enhancing our Services
  • Responding to your inquiries and providing customer support
  1. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies help us analyze user behavior, track preferences, and improve the overall functionality of our Services.

  1. THIRD-PARTY DISCLOSURES

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing you with our Services.

  1. DATA SECURITY

We prioritize the security of your personal information and take reasonable steps to protect it from unauthorized access, disclosure, alteration, and destruction. We implement industry-standard security measures, including encryption and access controls.

  1. YOUR CHOICES

You have the right to manage and control certain aspects of your data:

  • You can opt-out of receiving promotional materials and newsletters.
  • You may contact us to update, correct, or delete your personal information.
  • Depending on applicable laws, you may have the right to restrict or object to certain processing activities.
  1. CHILDREN’S PRIVACY

We presume that the parents or guardians are aware of the fact that, their child may also use our services and make payment to us for our services. We are not responsible when a child uses our services or make a purchase, subscribe to our services without the knowledge or concurrence of his/her parents/guardians

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. Any updates will be immediately effective upon posting on our website.

  1. DISCLAIMER

We do not have any control over IP rights of any contents; the original owner is solely responsible for IP right issues. Similarly, we do not vouch for/take responsibility/ownership of the copyright of any images, drawings, videos, and such other contents. It belongs to the original owner, unless it is proved otherwise.

The original owner shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission

The user is only permitted to download, print, or save the content, videos, for their personal use. Copying, redistribution, retransmission, publication, or commercial exploitation of the downloaded material is prohibited without the express permission of Tapovana Life Space Private Limited.

We will have periodical checks, security runs to make the contents and the website, servers, and emails virus-free and free from any malwares. However, we are not liable for any damages of any kind arising from the use of our website.

  1. GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and Rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr Mahesh Aithal

Pragathi Pride, Adarsh Nagar, Manipal-576101

Phone: 91 8073074566

Email: sales@tapovanalife.com

  1. LAST UPDATE OF PRIVACY POLICY

This Privacy Policy was last updated on 14/12/2023. Please check our website periodically for any updates.

  1. GOVERNING LAW AND JURISDICTION

In respect of any disputes regarding the terms of this Privacy Policy, the same shall be referred to a Sole Arbitrator in accordance with the Arbitration and Conciliation Act, 1996. The language of arbitration shall be in English. The place of Arbitration shall be Udupi, Karnataka. The decision of the Arbitrator shall be final and binding on both the disputing parties. In addition to the foregoing, any disputes arising under this Policy shall be governed by the Laws in India.

  1. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tapovana Life Space Private Limited

Pragati Pride, opp. Hasthashilpa Heritage Museum,

Adarsh Nagar, Manipal,

Karnataka-576104

Phone:+91 87925 15826

tapovana@tapovanalife.com


Terms and Conditions:

  1. Introduction: Welcome to TAPOVANA LIFE SPACE PRIVATE LIMITED. These terms and conditions govern your use of our services. By accessing or using our services, you agree to comply with these terms.
  2. Scope of Services: TAPOVANA LIFE SPACE PRIVATE LIMITED provides Ayurveda therapies, Naturopathy therapies, Yoga, Health SPA services, Beauty care, Health & Fitness by salons,beauty salons, hairdressing salon, salon parlour, retail services, clothing boutiques, furniture stores, Cultural events, fine-arts,  to our customers.
  3. Booking and Payment: Customers can book our services through our website or by contacting our customer service team. Payment must be made in advance to confirm bookings.
  4. Cancellation and Rescheduling: Customers can cancel or reschedule bookings by contacting our customer service team at least 2 days in advance. Cancellation fees may apply.
  5. Service Delivery: We will make every effort to deliver services on time and as agreed upon. However, unforeseen circumstances may arise, and we reserve the right to reschedule appointments if necessary.
  6. Customer Responsibilities: Customers are responsible for providing accurate information and access to service delivery. Failure to do so may result in additional charges or cancellation of the booking.
  7. Intellectual Property: All intellectual property rights related to our services, including but not limited to software, content, and trademarks, belong to TAPOVANA LIFE SPACE PRIVATE LIMITED.
  8. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
  9. Governing Law: These terms and conditions are governed by the laws of India. Any disputes shall be resolved through arbitration in Udupi, Karnataka, India.
  10. Changes to Terms: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

Return and Refund Policy:

  1. Eligibility: Refunds are available for services that have not been provided. Requests for refunds must be made within 1 day of the scheduled service date.
  2. Refund Process: To request a refund, customers must contact our customer service team with their booking details. Refunds will be processed within 3 days of approval.
  3. Cancellation Fees: Cancellation fees may apply based on the timing of the cancellation. These fees will be deducted from the refund amount.
  4. Non-Refundable Services: Some services may be non-refundable. This will be clearly indicated at the time of booking.
  5. Contact Information: For any questions or assistance with returns and refunds, please contact our customer service team at +91 8792515828.
floral-decor
TAPOVANA LIFE SPACE PRIVATE LIMITED © 2023. Designed at Kalpa Media | Privacy Policy.